Frequently Asked Questions
Here you will find a variety of frequently asked questions. If these answers do not address your question, please feel free to contact us.
Where exactly is the Hotel Christof located?
You can find us in Appiano on the South Tyrolean Wine Route, surrounded by vineyards, with a fantastic view of the Dolomites.
From what time can I check in?
Check-in is possible from 2:00 PM. We will gladly store your luggage if you arrive earlier.
By what time do I have to check out?
Check-out is until 11:00 AM. Late check-out is available upon request (subject to availability).
Are there parking spaces at the hotel?
Yes, free parking is available directly at the hotel. We also offer underground parking for an additional fee.
Can I charge my electric car?
Yes, we have modern electric vehicle charging stations in the underground car park for an extra charge.
Are dogs allowed?
Yes, dogs are welcome. Please inform us in advance. There is a small additional charge.
Are there special room categories?
You can choose between double rooms, junior suites and spacious panorama suites.
Are there accessible rooms available?
Yes, we have accessible rooms – just ask us about them.
What views do the rooms offer?
Almost all rooms have panoramic balconies overlooking the Dolomites or the vineyards.
Is breakfast included in the price?
Yes, a rich breakfast buffet with regional products and homemade specialties is included.
Is there a restaurant?
Yes, we serve the half-board menu in the evenings. Our kitchen team will spoil you with regional and Mediterranean dishes.
Is there a bar?
Yes, at our bar you can enjoy aperitifs, cocktails and wines from the region.
Are there vegetarian or vegan dishes available?
Yes, our kitchen team also offers vegetarian and vegan options. Please inform us of any dietary restrictions in advance.
Do you offer gluten-free food?
Yes, we are happy to prepare gluten-free dishes. Please let us know when booking.
Does the hotel have a spa area?
Yes, our panoramic spa features a relaxation room with sauna, steam room, crushed ice fountain, outdoor pool and outdoor whirlpool. Pure relaxation.
Are massages or beauty treatments available?
Yes, we offer massages. Early booking is recommended.
Is the pool heated?
Yes, our pool and whirlpool are heated and therefore usable all year round.
Are children welcome?
Yes, children are very welcome. We offer family rooms and attractive discounts for children.
Is there childcare available?
No, we do not offer direct childcare, but we are happy to give tips for family-friendly activities.
Do you rent out bicycles or e-bikes?
Yes, we offer e-bike rental directly at the hotel.
What leisure activities are available in the area?
Hiking, cycling, wine tastings, e.g. the Monticolo Lakes, castles and excursions to Bolzano or Merano.
How far is it to Bolzano?
You can reach Bolzano in just 15 minutes by car (10 km).
Which airports are nearby?
Bolzano (15 km), Innsbruck, Verona and Bergamo are also easily accessible.
Is there a shuttle service from the airport or train station?
We will gladly arrange a free transfer for you to and from Bolzano train station / Bolzano airport upon request.
What languages does the staff speak?
Our team speaks German, Italian and English.
Is there free Wi-Fi?
Yes, free high-speed Wi-Fi is available throughout the hotel.
Are there any offers for wine lovers?
Yes, we organize wine tastings, wine tours and cellar tours at local wineries.
Can I buy gift cards?
Yes, we issue gift vouchers with your personal greeting message.
What payment options are available?
Cash, debit cards, Visa and MasterCard are accepted.
Are there event spaces available?
Yes, we offer suitable premises for smaller celebrations, meetings or private events.
Can bicycles be safely stored at the hotel?
Yes, we offer a secure bicycle garage.
Is there a laundry service?
Yes, we offer a laundry service for a fee.
What are the cancellation policies?
Terms and conditions vary depending on the fare and offer. Please refer to your booking confirmation for details.
Are there any special offers or package deals?
Yes, we offer seasonal packages for gourmets, active holidaymakers and wine lovers.
What activities do you recommend for winter?
Winter hikes, trips to Christmas markets, skiing in Obereggen or Sarntal.
What activities do you recommend for the summer?
Swimming in the Monticolo Lakes, hiking, cycling, golfing, wine and culinary experiences.
Is the hotel sustainable?
Yes, we value regionality, short supply chains and environmentally friendly energy.
Are there special services for honeymooners?
Yes, we prepare the room in a particularly romantic way and can organize various things upon request (e.g. a bottle of sparkling wine or a bouquet of red roses upon arrival in the room).
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